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Privacy Policy

Effective date: 1 September 2026

At Piqurea, accessible through this website, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights available to you under applicable data-protection laws, including the General Data Protection Regulation (GDPR), where applicable.

What Data We Collect

We collect only the information reasonably necessary to operate our website, respond to enquiries, and improve our services. Depending on how you use the website, we may collect:

  • Contact information: such as your name, email address, telephone number, and any other details you include in a message.
  • Communication data: including the contents of enquiries, requests, feedback, or other correspondence you send to us.
  • Technical information: such as your IP address, browser type, device type, operating system, language settings, referring website, and general usage information.
  • Cookie and usage data: information collected through cookies and similar technologies when you browse or interact with the website.

You should avoid sending sensitive personal information through general contact forms or email unless it is specifically requested and appropriate for the purpose.

How We Use Data

We may use personal information for the following purposes:

  • To respond to your questions, requests, and messages.
  • To provide, maintain, and improve the website and its content.
  • To understand how visitors use the website and identify technical problems.
  • To protect the website, our users, and our systems against fraud, misuse, unauthorised access, and security incidents.
  • To comply with legal obligations, enforce our terms, and establish or defend legal claims.
  • To send service-related communications where necessary and, where required, with your consent, to send relevant updates or promotional information.

Our legal basis for processing may include your consent, the performance of a contract or steps taken at your request, our legitimate interests in operating and securing the website, or compliance with a legal obligation. Where processing is based on consent, you may withdraw that consent at any time.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites function, remember preferences, analyse traffic, and provide a more consistent browsing experience.

Cookies may include:

  • Essential cookies: required for core website functions, security, navigation, or access to certain features.
  • Preference cookies: used to remember settings and choices made by visitors.
  • Analytics cookies: used to understand website traffic and usage patterns, where enabled and legally permitted.

Where required by law, non-essential cookies will be used only after you provide consent. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or appearance of the website.

Third-Party Links

The website may contain links to third-party websites, platforms, or services, including social-media services such as X. These external websites operate independently and have their own privacy policies and terms. We are not responsible for the privacy practices, security, content, or services of third parties. We recommend reviewing the privacy policy of any external website before providing personal information or interacting with its services.

Data Security

We use reasonable technical and organisational measures to protect personal information against accidental loss, destruction, alteration, unauthorised disclosure, and unauthorised access. These measures may include access controls, secure hosting practices, software updates, and monitoring for potential security issues.

No method of transmission or electronic storage is completely secure. Although we take appropriate steps to protect information, we cannot guarantee absolute security. If we become aware of a personal-data breach that requires notification under applicable law, we will take the appropriate steps to investigate and notify affected individuals or authorities where necessary.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on the nature of the information, the reason it was collected, legal and accounting requirements, and the need to resolve disputes or enforce agreements. When information is no longer required, we will securely delete it or anonymise it where appropriate.

User Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Request restriction of certain processing activities.
  • Object to processing based on legitimate interests or to direct marketing.
  • Request a portable copy of information you provided to us.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with your local data-protection authority.

To exercise a right, please contact us using the details below. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

Contact Information

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about the handling of your personal information, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date.